Our Privacy Policy

Introduction

Future Isle of Wight CIC is strongly against any underhand data collection, and endeavours to keep your personal information safe. We do not currently use any tracking cookies or logging. We are ICO registered and GDPR compliant.

Please read on for specifics:

Security

Firstly, when you navigate around this site you’re protected by SSL. This stands for “Secure Socket Layer”. When active, you’ll see a padlock icon in the address bar at the top of your browser. You’ll also see that pages on this site start with https://. That means you can freely interact with the site, safe in the knowledge that any information you transmit is being encrypted.

Data Not Collected By This Website

The site contains no tracking cookies or other methods that could be used to personally identify you, including Google Analytics or Facebook buttons. We are currently logging how many visitors we’ve had using a tiny piece of software called Statify —a simple page view counter that does not set cookies.

No tracking cookies. No personally identifiable information. 

Data Collected By This Website

There will only ever be three instances on this website where we will ask for personally identifiable data:

  • When you sign up for our newsletter;
  • When you contact us by email or telephone;
  • When you request a survey by filling out the form.

The Newsletter

When you sign up for the newsletter or become a part of the mailing list anywhere on this site, all you’ll need to provide is an email address. We use “Mailchimp” to store newsletter email signups and manage our mailing list. Your address will not be stored or used elsewhere unless you’ve been in touch and personally requested that we contact you.

The newsletter will contain news, information and occasional marketing emails about Future Isle of Wight CIC. Every email we send will include an easy to find “one-click” unsubscribe button. If you click that link, your email address will be removed from the mailing list and you’ll receive no further contact from Future Isle of Wight CIC, unless you start from scratch and sign up again.

Contact Forms and Direct Email

When you send a direct email to the address listed on the contact page, we will only store your name, email address and message for the duration required to answer your query.

When our communication is concluded, we’ll wait 90 days then remove all of your data, including your name, email address and all your messages from our system.

We’ll only ever keep hold of your name, email address and messages if you decide to become an exhibitor, sponsor or attendee at one of our events, or if we need the information to work with you on a project.

We will not add your email to the mailing list without your explicit consent, or share your address or any of our correspondence with any third party unless you’ve given specific prior consent for us to do so. We will never sell lists of email addresses or engage in any other unscrupulous activity. 

Survey Forms

When you fill out a form requesting a home survey, we will store your name, email, and phone number so that we can get in touch with you. We need your address to check your EPC rating to give you advice and see if you’re eligible for a grant.

When our survey (and any other communication) is concluded, we’ll need to keep hold of your contact details and other information so that we can advise our approved tradespeople when they carry out work at your property.

If you’d like your information removed from our survey database, all you need to do is get in touch using the contact page, and we’ll advise you about what we have, and then we’ll delete it. It’s really that simple.

We will not do anything with your data without your explicit consent, or share any of our correspondence with any third party unless you’ve given specific prior consent for us to do so (when arranging for approved tradespeople or surveyors to visit you, for example). We will never sell lists of names or contact data or engage in any other unscrupulous activity.

Physical mail

If you’ve requested a survey and returned a questionnaire by post, you can rest assured that your data is safe. When we receive your forms by post, we’ll scan the documents, add them to an electronic database and immediately shred the physical copy.

Telephone and Voicemail

If you contact us by phone, rest assured we don’t record calls. If you leave a voice mail, it will be deleted right after we’ve taken your details. We’ll only ever pass on your telephone number to another member of the team or a third party (Such as a surveyor or contractor) if you’ve given us explicit consent to do so.

Data protection

Where possible, we like to keep information offline. When uploaded to cloud services, all customer data is encrypted in-transit and at-rest. All of the services we use to store your data have built-in security designed to detect and block cyberattacks.

Further Information

The information contained on this website is for general information purposes only.

The information is provided by Future Isle of Wight CIC.

While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites which are not under the control of Future Isle of Wight CIC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

Governing Law

”futureiow.co.uk” is wholly owned and operated by Future Isle of Wight CIC, and is governed by the laws of the United Kingdom. If a dispute arises we will agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location:

The United Kingdom.

Any costs and fees other than fees associated with the mediation will be shared equally by each party. If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location:

The United Kingdom.

Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so. “futureiow.co.uk” is controlled, operated and administered from within the United Kingdom. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Changes to This Policy

Future Isle of Wight CIC reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of my site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

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