Our Privacy Policy
Introduction
Future Isle of Wight CIC strongly opposes underhanded data collection and endeavours to keep your personal information safe. We do not currently use tracking cookies or logging. We are ICO-registered and GDPR compliant.
Please read on for specifics:
Security
Firstly, when you navigate around this site you’re protected by SSL. This stands for “Secure Socket Layer”. When active, you’ll see a padlock icon in the address bar at the top of your browser. You’ll also see that pages on this site start with https://. That means you can freely interact with the site, safe in the knowledge that any information you transmit is being encrypted.
Data Not Collected By This Website
The site does not use tracking cookies or other methods that could personally identify visitors, including Google Analytics or Facebook buttons. We are currently logging visitor numbers using a tiny piece of software called Statify a simple page view counter that does not set cookies.
No tracking cookies. No personally identifiable information.
Data Collected By This Website
There will only ever be four instances on this website where we will ask for personally identifiable data:
- When you contact us by email or via the contact form,
- When you check your eligibility for a grant using the questionnaire,
- When you apply for a Drive2X bi-directional charger.
- When you enter a competition, such as for our ERMC survey.
Contact Forms and Direct Email
When you send a direct email to the address listed on the contact page or fill out the contact form, we will only store your name, email address and message for the duration required to answer your query.
When our communication is concluded, we’ll wait 90 days and then remove all of your data, including your name, email address, and messages, from our system.
We’ll only ever keep hold of your name, email address and messages if you decide to become an exhibitor, sponsor or attendee at one of our events or if we need the information to work with you on a grant-funded retrofit or other project.
We will not share your email address or personal details with third parties unless you’ve given specific prior consent. We will never sell lists of email addresses or engage in any other unscrupulous activity.
Grant Funding Questionnaire and Drive2X Application Form
When you fill out the questionnaire about grant eligibility or the Drive2X charging point application form, we will store your name, email, and phone number so we can communicate with you.
We’ll also keep hold of any other information from submitted forms, including details you’ve entered about your property and financial situation, as we’ll need them to decide if you’re eligible for various grants.
Competition Entries and the ERMC Retrofit Survey
When you submit your name and contact details in order to be entered into a competition, we’ll only store them until the prize winner has been chosen at random. Once the competition is over, we’ll delete the entire database of names from our system. We will not share any contact details or other information about competition entrants with third parties or add them to any mailing lists.
When you are redirected to the ERMC Retrofit Survey, you leave the Future Isle of Wight website and are taken to a Microsoft form administered by ERMC. Any data submitted is handled by ERMC and is not accessible by Future Isle of Wight.
What We Do With Stored Form Data
If you’re eligible for a grant or want to proceed with an EV charge point installation, we may ask permission to pass on your details to one of our retrofit contractor partners.
On the other hand, if you’d like your information removed from our database, all you need to do is get in touch using the contact page. We’ll advise you about what we have and then delete it. It’s really that simple.
We will not do anything with your data without your explicit consent or share any of our correspondence with any third party unless you’ve given specific prior permission for us to do so.
Mailing Lists
If your email address is stored in our database because you inquired about a retrofit grant, in very rare circumstances, we may add you to a mailing list using a service called Mailchimp.
So far, we have only sent a single newsletter-style email using this service, and that was to inform everyone who applied for a grant that we were experiencing delays and issues with contractors. We will never spam your inbox with news and updates, and any email sent using this service will include a link to unsubscribe and opt out instantly.
Telephone and Voicemail
If you contact us by the phone number listed on the website, rest assured—we don’t record calls. If you leave a voicemail, it will be deleted right after we’ve taken your details. We’ll only ever pass on your telephone number to another member of the team or a third party (such as a surveyor or contractor) if you’ve given us explicit consent to do so.
Data protection
Where possible, we like to keep information offline. When uploaded to cloud services, all customer data is encrypted in-transit and at-rest. All the services we use to store your data have built-in security designed to detect and block cyberattacks.
Further Information
The information contained on this website is for general information purposes only.
The information is provided by Future Isle of Wight CIC.
While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you placeon such information is, therefore, strictly at your own risk. In no event will we be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you are able to link to other websites which are not under the control of Future Isle of Wight CIC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.
Governing Law
“futureiow.co.uk” is wholly owned and operated by Future Isle of Wight CIC and is governed by the laws of the United Kingdom. If a dispute arises, we will agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location:
The United Kingdom.
Any costs and fees other than fees associated with the mediation will be shared equally by each party. If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location:
The United Kingdom.
Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so. “futureiow.co.uk” is controlled, operated and administered from within the United Kingdom. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
Changes to This Policy
Future Isle of Wight CIC reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of my site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.